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KB: Restoring a SharePoint default.aspx file in Data Protection Manager fails with Invalid Pointer (0x80004003) error

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KB533Just a quick FYI on a new Knowledge Base article we published today. This one talks about an issue where attempts to restore a SharePoint default.aspx file using DPM Item Level Recovery (ILR) fails with internal error code: 0x80990E14. This is a fairly unique situation that normally only comes up in testing but we thought it would be good to let you know about it just in case you happened to come across it. You can get all of the details here:

KB2851583 - Restoring a SharePoint default.aspx file in Data Protection Manager fails with Invalid Pointer (0x80004003) error (http://support.microsoft.com/kb/2851583)

J.C. Hornbeck| Knowledge Engineer | Microsoft GBS Management and Security Division

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/


KB: VM backups in Data Protection Manager fail with "change tracking information is corrupt" error

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KB5334Just a quick FYI on a new Knowledge Base article we published today. This one talks about an issue where protection of virtual machines on a Windows Server 2008 R2 Hyper-V cluster host fails with error ID 30156 “The system cannot find the path specified (0x80070003).”

You can get all of the details as well as the fix here:

KB2848751 - VM backups in Data Protection Manager fail with "change tracking information is corrupt" error (http://support.microsoft.com/kb/2848751)

J.C. Hornbeck| Knowledge Engineer | Microsoft GBS Management and Security Division

Get the latest System Center news onFacebookandTwitter:

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

KB: SharePoint item-level recovery fails when the site collection name contains a space in System Center Data Protection Manager 2010

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imageHere’s a new Knowledge Base article we published. This one talks about an issue where SharePoint item-level recovery fails when the site collection name contains a space.

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Symptoms

Assume that you perform an item-level recovery on a Microsoft SharePoint site in System Center Data Protection Manager (DPM) 2010. Additionally, assume that the site collection name contains a space. In this situation, the item-level recovery fails.

Cause

The WssCmdletsWrapper process (WssCmdletsWrapper.exe) uses a string comparison to identify the site collection. However, the process compares the site collection name in the database to a URL-encoded version of the string. In the URL-encoded version, a space is replaced with "%20." Therefore, the string comparison does not find a match.

Resolution

To resolve this issue, install hotfix rollup package 7 for System Center Data Protection Manager 2010.
For more information about hotfix rollup package 7 for System Center Data Protection Manager 2010, click the following article number to view the article in the Microsoft Knowledge Base:

2751231 (http://support.microsoft.com/kb/2751231/) Description of hotfix rollup package 7 for System Center Data Protection Manager 2010

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

When this issue occurs, messages that resemble the following are logged in the WssCmdletsWrapperCurr.errlog file:

0AB8 1B6C 04/23 20:52:47.151 31 WssExportHelper.cs(309) NORMAL Triggering Export of Site = http://servername:6677/sites/site collection/site/
0AB8 1B6C 04/23 20:52:47.604 09 AppAssert.cs(114) WARNING ASSERT: (FileName:WssExportHelper.cs; LineNumber:567)
0AB8 1B6C 04/23 20:52:47.604 09 AppAssert.cs(114) WARNING The parameter 'spWeb' is null.
0AB8 1B6C 04/23 20:52:47.604 09 AppAssert.cs(114) WARNING ASSERT: (FileName:WssExportHelper.cs; LineNumber:349)
0AB8 1B6C 04/23 20:52:47.604 09 AppAssert.cs(114) WARNING The parameter 'spWeb' is null.
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(450) WARNING Caught Exception while trying to export Url [http://servername:6677/sites/site collection/site/] to File [C:\Temp\DPM_7bd6ef2f_ef43_4ef6_8d8c_e284efc4c053\cmp\].
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1294) WARNING --------------------------------------------------
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1295) WARNING Exception Message =
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1295) WARNING Object reference not set to an instance of an object.
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING Exception Stack =
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at WSSCmdlets.CWssExportHelper.AddExportObjectsForSite(SPExportSettings spExportSettings, String sourceUrl)
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at WSSCmdlets.CWssExportHelper.SpecifyExportObjectsIfRequired(SPExportSettings spExportSettings, String sourceUrl, ComponentTypeType roType)
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at WSSCmdlets.CWssExportHelper.GetExportSettings(String sourceUrl, String exportPath, String exportFileName, ComponentTypeType roType, SPContentDatabase spUnAttachedContentDatabase)
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at WSSCmdlets.CWssExportHelper.ExportUrlDelegate()
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)0AB8 1B6C 04/23 20:52:47.604 31 WSSCmdlets.cs(1296) WARNING at WSSCmdlets.CWSSCmdlets.ExportUrl(String sourceUrl, String exportPath, String exportFileName, String roType, Int32& hr, String& exceptionMessage)

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For the most current version of this article please see the following:

2755678 - SharePoint item-level recovery fails when the site collection name contains a space in System Center Data Protection Manager 2010

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

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App-V Team blog: http://blogs.technet.com/appv/
ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
DPM Team blog: http://blogs.technet.com/dpm/
MED-V Team blog: http://blogs.technet.com/medv/
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
Operations Manager Team blog: http://blogs.technet.com/momteam/
SCVMM Team blog: http://blogs.technet.com/scvmm
Server App-V Team blog: http://blogs.technet.com/b/serverappv
Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center Essentials Team blog: http://blogs.technet.com/b/systemcenteressentials
WSUS Support Team blog: http://blogs.technet.com/sus/

The Forefront Server Protection blog: http://blogs.technet.com/b/fss/
The Forefront Endpoint Security blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

KB: SQL 2012 AlwaysOn protection in Data Protection Manager fails with Internal error code 0x80990F75

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imageThis Knowledge Base article talks about an issue where attempting to protect a SQL Server AlwaysOn AG using DPM 2012 fails with error 0x80990F75:

Symptoms

When attempting to protect a SQL Server AlwaysOn Availability Group (AG) using System Center 2012 Data Protection Manager (DPM), the job fails with the following error:

The DPM job failed for SQL Server 2012 database <DBname> on <serverName> because the SQL Server instance refused a connection to the protection agent. (ID 30172 Details: Internal error code: 0x80990F75)

In SQL, AlwaysOn is configured as follows:

Availability Mode: Synchronous Commit
Failover Mode: Automatic
Connections in Primary Role: Allow all connections
Readable Secondary: No

Backup Preferences:
Perfer Secondary
Priority: 50 (for each node)
Exclude Replica: False (for each node)

In general: Prefer Secondary - Backups should occur on a secondary replica except when the primary replica is the only replica online. If there are multiple secondary replicas available then the node with the highest backup priority will be selected for backup. In the case that only primary replica is available then backup should occur on the primary replica.

Cause

This occurs due to incorrect SQL AlwaysOn settings for DPM backups where Make Readable Secondary is set to No.

Resolution

Set Make Readable Secondary to Yes on all the nodes.

More Information

If setting Make Readable Secondary to Yes on all the nodes does not resolve the issue, verify on the SQL server that the DPMRA service is running under the Local System account AND that the NT Authority\System has the sysadmin selected for the server role in SQL studio.

Steps
****
a.) On the SQL side the DPMRA service should run under Local system. You can verify this via services in computer management.

b.) Connect to the SQL 2012 instance with the help of SQL2012 Management Studio > select and expand Security> select and expand Logins > right click on the NT AUTHORITY\SYSTEM and select Properties > click on Serverroles > check the sysadmin checkbox> click OK
after this, In certain cases it may also be necessary to reinstall the DPM Agent on the SQL server OR manually run the SetDPMServer command on the SQL server specifying the DPM server.

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For the most current version of this article please see the following:

2769094 - SQL 2012 AlwaysOn protection in Data Protection Manager fails with Internal error code 0x80990F75

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

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App-V Team blog: http://blogs.technet.com/appv/
ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
DPM Team blog: http://blogs.technet.com/dpm/
MED-V Team blog: http://blogs.technet.com/medv/
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
Operations Manager Team blog: http://blogs.technet.com/momteam/
SCVMM Team blog: http://blogs.technet.com/scvmm
Server App-V Team blog: http://blogs.technet.com/b/serverappv
Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center Essentials Team blog: http://blogs.technet.com/b/systemcenteressentials
WSUS Support Team blog: http://blogs.technet.com/sus/

The Forefront Server Protection blog: http://blogs.technet.com/b/fss/
The Forefront Endpoint Security blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

Support Tip: Optimized ILR feature of DPM 2012 for SharePoint recovery fails with clustered SQL server

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imageAn attempt to use the new Optimized Item Level Recovery (ILR) feature of System Center 2012 Data Protection Manager (DPM) for SharePoint recovery with a clustered SQL server as the instance specified as the location to "temporarily stage content database prior to recovery" in the DPM Recovery Wizard fails with the following error:

The recovery jobs for SQL\SharePoint_Config that started at StartDateTime, with the destination of sp2010.domain.com, have completed. Most or all jobs failed to recover the requested data. (ID: 33330)
DPM was unable to export the item http://host.domain.com/Shared Documents/test.doc from the content database SQL\WSS_Content. Exception Message = Shared%20Documents/test.doc.

Additionally the following information will be logged:

The job to recover DatasourceTypeDatasourceName to TargetServerName, that started at StartDateTime, failed using optimized ILR. Another job using unoptimized ILR has been triggered.

So what causes this? If you look at the content at http://technet.microsoft.com/en-us/library/hh858899.aspx titled "Error ID: 33330" it lists the following possible reasons this error is logged as the following:

1. If the instance of SQL Server used for temporary staging is running as a Local Service.
2. If there is major version change in the SQL Server used during backed up and SQL Server used for temporary staging.
3. If SQL Server used for temporary staging is clustered.

The inability to use a clustered SQL server is a limitation with SQL Server 2008 and SQL Server 2008 R2. This problem does not exist when using a clustered Microsoft SLQ Server 2012 server so as a workaround we can use a non-clustered SQL Server 2008 or clustered SQL Server 2012 instance as the temporarily staging location.

Since DPM utilizes a non-clustered SQL instance that meets our requirements already, we can use it as the temporary staging location. However, we will need to change the account running the SQL Server (MSDPM 2012) service from the Local Service account to a domain account that is a member of the local administrators group. We will also need to allow for incoming communication from the WFE to the SQL services on the DPM server.

As mentioned in #1 from the cause section, the instance of SQL Server used for temporary staging cannot be running as a Local Service. It also cannot be running under the MICROSOFT$DPM$Acct local computer account created during the DPM setup. Change the account used to "Log On" to the SQL Server (MSDPM2012) instance to a domain user account that is also a member of the local administrators group on the DPM server.

We’re not done yet though. After making these changes you will still not be able to perform Optimized ILR. When you run through the wizard to perform Optimized ILR, now you will probably receive the following error:

Type: SharePoint export and import task
Status: Failed
Description: DPM was unable to query the unattached content database SQL\WSS_Content. Exception Message = A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: SQL Network Interfaces, error: 26 - Error Locating Server/Instance Specified). (ID 32018 Details: Unknown error (0x80131904) (0x80131904))

A network trace taken during the restore process will show failures to establish a connection from the WFE to the DPM server using UDP port 1434 (SQL Browser service) and TCP port 1433 or an ephemeral port if SQL is configured for Dynamic Port allocation.

So our last step will be to create a firewall rule that allows UDP port 1434 (for the SQL Browser service) and TCP port 1433 or an ephemeral port if SQL is configured for Dynamic Port allocation (for the SQL Server services) from the WFE to the DPM server. Once this is done, Optimized ILR should work as expected.

Michael Vargo| Senior support Escalation Engineer | Management and Security Division

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App-V Team blog: http://blogs.technet.com/appv/
ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
DPM Team blog: http://blogs.technet.com/dpm/
MED-V Team blog: http://blogs.technet.com/medv/
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
Operations Manager Team blog: http://blogs.technet.com/momteam/
SCVMM Team blog: http://blogs.technet.com/scvmm
Server App-V Team blog: http://blogs.technet.com/b/serverappv
Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center Essentials Team blog: http://blogs.technet.com/b/systemcenteressentials
WSUS Support Team blog: http://blogs.technet.com/sus/

The Forefront Server Protection blog: http://blogs.technet.com/b/fss/
The Forefront Endpoint Security blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

DPM Blog: Now on iPhone, Android and Windows Phone

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imageIf you liked the original System Center Blogs app that was published last year for Windows Phone and Android, you’ll be happy to know that both apps have now been updated, plus there is a new version now available for iOS. The updates include bug fixes and feature additions as well as a current list of blogs that includes the major official Microsoft System Center related properties.

As before, these are apps I created via AppMakr (no affiliation) with the intention of simply making it easier for IT pros to keep up with all the latest news and information we publish regarding System Center, WSUS and our MDOP virtualization products. If you’re interested in more of the history and background behind this you can read about that in the original post here, but if you want to skip all that and jump straight to loading them up and checking them out you can do a simple search for System Center via your phone or you can view them on the web using the links below:

Enjoy!

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

Get the latest System Center news onFacebookandTwitter:

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App-V Team blog: http://blogs.technet.com/appv/
ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
DPM Team blog: http://blogs.technet.com/dpm/
MED-V Team blog: http://blogs.technet.com/medv/
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
Operations Manager Team blog: http://blogs.technet.com/momteam/
SCVMM Team blog: http://blogs.technet.com/scvmm
Server App-V Team blog: http://blogs.technet.com/b/serverappv
Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center Essentials Team blog: http://blogs.technet.com/b/systemcenteressentials
WSUS Support Team blog: http://blogs.technet.com/sus/

The Forefront Server Protection blog: http://blogs.technet.com/b/fss/
The Forefront Endpoint Security blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

KB: You receive "Unknown error (0x80040e37)" in System Center Data Protection Manager 2012 when you try to create recovery points for SQL Server or SharePoint databases

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imageHere’s a KB for DPM 2012 that actually came out a few months ago but somehow slipped through the cracks and never got a mention here on our blog. It resolves a lot of questions we get around here so I wanted to make sure everyone was aware of it. If you get a minute give it a quick read just so you’re aware of the issue and the fix.

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Symptoms

After you install or upgrade to Microsoft System Center 2012 Data Protection Manager, you may receive an error message that resembles the following:

An unexpected error occurred while the job was running. (ID 104 Details: Unknown error (0x80040e37) (0x80040E37))

This problem occurs when you perform consistency checks or when you try to create recovery points for Microsoft SQL Server databases or for Microsoft SharePoint databases.

Cause

This problem may occur if the SQL server or SharePoint servers that are being protected by Data Protection Manager are configured to use case-sensitive collation.

Resolution

To resolve this issue install the following update:

Update Rollup 2 for System Center 2012 - Data Protection Manager: http://www.microsoft.com/en-us/download/details.aspx?id=30413

More Information

To help identify this problem, review the DPMRACURR.err log file in the following location:

C:\Program files\Microsoft data protection manager\dpm\temp\

When this problem occurs, text that resembles the following is logged in the DPMRACURR.err log file:

12DC 10C8 04/09 18:34:52.004 31 sqlwriterhelperplugin.cpp(1126) [0000000000C24190] NORMAL get Database Recovery model Query = SELECT RECOVERY_MODEL_DESC FROM SYS.DATABASES WHERE NAME = N'SQL_DB_NAME' for instance = INSTANCE_NAME
12DC 10C8 04/09 18:34:52.004 03 sqlqueryhelper.cpp(288) [000000000339F010] WARNING SQL - ICommandText::Execute of "SELECT RECOVERY_MODEL_DESC FROM SYS.DATABASES WHERE NAME = N'SQL_DB_NAME'" - Failed
12DC 10C8 04/09 18:34:52.004 03 sqlqueryhelper.cpp(332) [000000000339F010] WARNING SQL - Error Description "Invalid object name 'SYS.DATABASES'."
12DC 10C8 04/09 18:34:52.004 03 sqlqueryhelper.cpp(345) [000000000339F010] WARNING Failed: Hr: = [0x80040e37] SQL - sql code = 208 (Errorlevel - 0)
12DC 10C8 04/09 18:34:52.004 03 sqlqueryhelper.cpp(353) [000000000339F010] WARNING SQL - Detailed Description "Invalid object name 'SYS.DATABASES'."
12DC 10C8 04/09 18:34:52.004 31 sqlwriterhelperplugin.cpp(1133) [0000000000C24190] WARNING Failed: Hr: = [0x80040e37] Error while querying the Database SQL_DB_NAME recovery model from SQLInstance INSTANCE_NAME
12DC 10C8 04/09 18:34:52.004 31 sqlwriterhelperplugin.cpp(1135) [0000000000C24190] WARNING SQL Error Information: Invalid object name 'SYS.DATABASES'.
12DC 10C8 04/09 18:34:52.004 31 aasubtask.cpp(906) [0000000000C704F0] WARNING <?xml version="1.0"?>
12DC 10C8 04/09 18:34:52.004 31 aasubtask.cpp(906) [0000000000C704F0] WARNING <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2147217865" Reason="Error" CommandID="RAPreBackup" CommandInstanceID="ddee385e-ace6-45fd-bb48-82bf5646eedb" GuidWorkItem="231de959-e1ca-4255-a47f-387186b58d43" TETaskInstanceID="8888c2d6-ec84-41f1-adb2-21b0e4368d38"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="998" DetailedCode="-2147217865" DetailedSource="2"/></Status>
12DC 10C8 04/09 18:34:52.004 03 runtime.cpp(1389) [0000000000C07CE0] FATAL Subtask failure, sending status response XML=[<?xml version="1.0"?>
12DC 10C8 04/09 18:34:52.004 03 runtime.cpp(1389) [0000000000C07CE0] FATAL <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2147217865" Reason="Error" CommandID="RAPreBackup" CommandInstanceID="ddee385e-ace6-45fd-bb48-82bf5646eedb" GuidWorkItem="231de959-e1ca-4255-a47f-387186b58d43" TETaskInstanceID="8888c2d6-ec84-41f1-adb2-21b0e4368d38"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="998" DetailedCode="-2147217865" DetailedSource="2"/></Status>
12DC 10C8 04/09 18:34:52.004 03 runtime.cpp(1389) [0000000000C07CE0] FATAL ]
12DC 10C8 04/09 18:34:52.020 03 sqlqueryhelper.cpp(290) [000000000339F010] 8888C2D6-EC84-41F1-ADB2-21B0E4368D38 WARNING Failed: Hr: = [0x80040e37] : Encountered Failure: : lVal : hr

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For the most current version of this article please see the following:

2711168 - You receive "Unknown error (0x80040e37)" in System Center Data Protection Manager 2012 when you try to create recovery points for SQL Server or SharePoint databases

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

Get the latest System Center news onFacebookandTwitter:

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App-V Team blog: http://blogs.technet.com/appv/
ConfigMgr Support Team blog: http://blogs.technet.com/configurationmgr/
DPM Team blog: http://blogs.technet.com/dpm/
MED-V Team blog: http://blogs.technet.com/medv/
Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
Operations Manager Team blog: http://blogs.technet.com/momteam/
SCVMM Team blog: http://blogs.technet.com/scvmm
Server App-V Team blog: http://blogs.technet.com/b/serverappv
Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center Essentials Team blog: http://blogs.technet.com/b/systemcenteressentials
WSUS Support Team blog: http://blogs.technet.com/sus/

The Forefront Server Protection blog: http://blogs.technet.com/b/fss/
The Forefront Endpoint Security blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

Download an update that adds features to Windows Azure Online Backup in System Center 2012 SP1 DPM and in Windows Server 2012

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KBWe recently released an update rollup package that adds the following features to the Windows Azure Online Backup for Microsoft System Center 2012 Service Pack 1 (SP1) Data Protection Manager (DPM) and for a computer that is running Windows Server 2012:

  • This update improves the performance of Windows Azure Online Backup. 
  • Windows Azure Online Backup support for a SQL Server data source in System Center 2012 SP1 DPM is available.
  • The retention range of Windows Azure Online Backup for System Center 2012 SP1 DPM is increased to support 120 recovery points.

You can get all the details here:

2779569 - Description of an update rollup package that adds features to Windows Azure Online Backup in System Center 2012 SP1 DPM and in Windows Server 2012 (http://support.microsoft.com/kb/2779569)

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/


DPM 2012 SP1 and Azure Backup and Recovery – Steps from start to finish

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GrayAndYellowGearsHi everyone, Shane Brasher here, and today I’m going to walk through configuring Data Protection Manager to perform backups and recoveries using the Azure cloud.

Note: This article assumes that you have already registered an account for use with Azure and have already installed the Azure Backup agent on the DPM server. This link should provide you with the necessary steps for both registration and access to the Azure agent: http://technet.microsoft.com/en-us/library/hh831761.aspx

We will go over the following:

1. System Center 2012 Data Protection Manager (DPM 2012) Service Pack 1 (SP1) verification
2. Azure agent installation verification
3. DPM 2012 SP1 registration with Azure
4. Protection Group creation
5. DPM 2012 SP1 recovery from Azure

 

DPM 2012 SP1 installation verification

First let’s verify that the DPM 2012 server has SP1 installed. This is easily done via visual GUI observation. You can look at the DPM administrative console and at the very top it will note: “System Center 2012 Service Pack 1 DPM Administrator Console”.

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You can also verify by selecting the “About DPM” icon:

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Once you click on that you will see the following verification:

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DPM 2012 SP1 Azure Agent Installation Verification

DPM 2012 SP1 will need to have the Azure agent installed. The agent is an executable to be downloaded named OBSinstaller.exe and you can verify the presence of the agent via the following ways:

1. Add\Remove programs will show “Windows Azure Online Agent” present.

2. Services will show the process “obengine” with a description of “Windows Azure Online Agent”

3. The default install path with be “C:\Program Files\Windows Azure Online Backup Agent”

DPM 2012 SP1 Azure Registration

Once we have verified that we have SP1 installed on the DPM 2012 server, we will start off by registering our DPM server with Azure. We already have an account registered with Azure and now we will use that account to register the DPM server itself.
Within the DPM console, select “Management” on the left hand side, then select “Online”, then select “Register” at the top left of the console.

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This starts the registration wizard. The first window we specify our user name and password we used when we created our Azure account.

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This part in the registration wizard you can specify the proxy settings if needed. As a troubleshooting step if left blank and registration fails, the first thing you should try is to verify that no proxy settings are needed OR specify proxy settings for testing.

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Once specified, or left blank, select “Next”

Here are the bandwidth throttling settings that you can specify if you choose:

a. bandwidth throttling for work hours
b. bandwidth throttling for non work hours
c. the time frame for “work hours”.
d. the days the “work hours” time frame applies to.

Once you make your settings if you choose to do so, then select Next.

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Here we specify the recovery folder settings. This is a temporary staging location for the information being recovered. The amount of space needed should be at least as large as the data being recovered.

Example: If the data being recovered is at least 100GB, then the staging location will need to allow for at least 100GB.

Once you choose a location, then select “Next”.

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Here you choose a secure passphrase for encryption. If you choose to use your own passphrase then you will have to make sure to meet the guidelines shown in the GUI. Of course you can always select to let the wizard “generate passphrase” for you. Either way it is critical that you save the passphrase used in a safe location should you wish to de-register and\or re-register the DPM server with Azure. Please note that we have the option to “copy to clipboard” just for this purpose. This passphrase is associated with your Azure online recovery points.

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Once your passphrase is saved safely, you can select “Next”.

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Creating the Protection Group for backups to Azure

Here we will create a new protection group, and during this creation we will specify to allow for backups to the cloud to take place.

We will navigate to the “Protection” on the left hand side and specify “New”

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You will see the “Create Protection Group” wizard start.

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Select “Next” and then select “Servers”, then “Next” again.

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The next window will show you your servers with the DPM 2012 SP1 agent installed on them. From there you can select a server. In this demonstration we will select the Domain controller.

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We will expand the DC to enumerate the datasources available to be backed up. In this case we will select some flat files on the DC. In this case I will select just a simple folder with flat files in it. Select “Next”.

This window gives us the option to name the protection group and to also select whether or not we want to specify “online protection” (backup to Azure) or not.

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Select “Next”. This window allows us to specify a retention range and recovery point times. Go ahead and accept the defaults, then “Next” again.

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We are now brought to a window to review the disk allocation as seen below:

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Go ahead and accept the defaults, then select “Next”. Here we see the option for Replica Creation.

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Accept the defaults then select “Next”. This brings us to the “Consistency Check Options”. Accept the defaults then choose “Next”.

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We are now presented with which data sources we want to allow to be saved to our online backup storage or rather to Azure.

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We will select our only option in this case, then choose “Next”.

Here is another important Azure setting for us to consider. We can choose our “Retention Range in days”, our “synchronization frequency” and the “Synchronization Schedule” itself.

Note: You can only synchronize to Azure twice per day.

In this case I will select 11AM and 9PM, then choose “Next”.

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We are then taken to the Summary window. Accept our choices and then select “Create Group”.

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Once the protection group is created and the initial replica is finished, we can go to the Protection group itself and verify that everything is green.

If we go to the “Monitoring” tab and select the “All Jobs in progress” during this time we will see the following:

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Note the backup type is shown as “Online recovery point”.

If we choose, we can create an adhoc backup for the datasource. Just go to the “Protection” tab and select the datasource. Right click and choose “create recovery point”.

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Here you will be shown the options for:

a. Short term to disk

or

b. Online protection

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If you want the adhoc online backup to be done, just select it and away you go.

Please be mindful though that you can only choose 2 recovery points to Azure per day.

Example: During the creation of your protection group, you specify backups to Azure at 9AM and 4PM.
At 12PM you decide to create an adhoc backup to Azure. As such, the 4PM backup to Azure will not be done.

If we go to the Protection Group itself we can also note the following:

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Recovery From Azure

When you go to the Recovery tab and select the datasource you wish to recover, the “cloud” icon (below) shows ONLY if you select a specified time in which a backup to the cloud was done.

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The recovery process if pretty easy to perform, just right click the datasource and select “recover” to initialize the wizard. Here you will see confirmation that a restore from Azure is to be done.

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Go ahead and select “Next”.

From there you can specify “recover to the original location” or “recover to an alternate location”. In this case I will choose the C: drive on the DPM server.

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Note: There is no folder named “Azure Agent”. If our recovery is successful, there will be one once we are finished.

Go ahead and complete the Recovery Wizard accepting the defaults. Once the recovery starts, if we go to the monitoring tab in DPM we can see the jobs in progress showing tasks for:

a. Online recovery
b. Restore from the staging location

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Going to the “Completed” jobs we can see the successful completion of both.

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Just for a solid confirmation, if we go to the root of C: we can see the successful restore of the “Azure Agent” folder.

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Summary

As you can see, the integration of DPM 2012 SP1 does incorporate a few steps that need to be done. Primarily the installation of the Azure agent and the registration of the DPM server with Azure. Once this is done, you can configure your backups to the cloud either during the creation of a protection group or you can modify an existing protection group to specify backups to the cloud.

Shane Brasher | Senior Support Escalation Engineer | Management and Security Division

Get the latest System Center news onFacebookandTwitter:

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

Issues that occur after you deploy System Center 2012 Data Protection Manager SP1

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imageWe have a new article out that lists a couple issues you might see after deploying DPM 2012 SP1. You can check it out here:

2801420 - Issues that occur after you deploy System Center 2012 DPM SP1 (http://support.microsoft.com/kb/2801056)

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

Get the latest System Center news onFacebookandTwitter:

clip_image001clip_image002

System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

System Center 2012 SP1 – Data Protection Manager is Generally Available!

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This morning we announced the availability of System Center 2012 SP1.   You can read more about the release on the System Center blog:

http://blogs.technet.com/b/systemcenter/archive/2013/01/15/system-center-2012-sp1-is-generally-available.aspx

New features for Data Protection Manager in System Center 2012 SP1:

 

  • Improved backup performance of Windows Server 2012 Hyper-V over CSV 2.0 deployments
    Cluster Shared Volumes (CSVs) provide a distributed file access solution so that multiple nodes in the cluster can simultaneously access the same NTFS file system.
    In System Center 2012 Service Pack 1 (SP1) DPM, CSV 2.0 support allows the following benefits:
    • 900% improvement in Express Full backups.
    • Parallel backups.
    • No performance difference between backups from owner and non-owner nodes.
    • Support for SMB shares.
    For more information on deploying DPM protection for Hyper-V virtual machines, see Managing Hyper-V computers
  • Protect Hyper-V over remote SMB share
    In Windows Server 2012, you can now use SMB file shares as remote storage for Hyper-V. With this new capability, Hyper-V can store virtual machine files, which includes configuration, virtual hard disk (VHD) files, and snapshots, on SMB file shares. This offers benefits like Ease of provisioning and management, increased flexibility, ability to take advantage of existing investment in a converged network, reduced capital expenditures, and reduced operating expenditures.
    In System Center 2012 Service Pack 1 (SP1) DPM, SMB shares support allows the following benefits:
    • More efficient Express Full backups.
    • Continued protection even after Live Migration.
    • Support for SMB shares in standalone and scaled-out deployments.
    For more information on deploying DPM protection for Hyper-V virtual machines using SMB file shares, see Managing Hyper-V computers
  • DPM now allows you to exclude virtual machine pagefiles from incremental backups to improve usage of storage and improve backup performance.
  • Scale out support for Hyper-V virtual machines.
  • Protect Windows 8 deduplicated volumes
    Data deduplication involves finding and removing duplication within data without compromising its fidelity or integrity. DPM allows optimized back of deduplicated volumes, both locally and over the network.
    For more information on protecting deduplicated volumes, see Protecting deduplicated volumes
  • Support for Live Migration
    Live migration is a Hyper-V feature in Windows Server that allows you to transparently move running virtual machines from one node of the failover cluster to another node in the same cluster or another cluster without a dropped network connection or perceived downtime.
    In System Center 2012 Service Pack 1 (SP1) DPM, Live Migration support allows the following benefits:
    • Uninterrupted protection for migrated virtual machines.
    • Support for inter-cluster, cluster to standalone, and standalone to cluster migrations apart from intra-cluster migration.
    • Support for SMB shares.
  • Integration with Windows Azure Online Backup

    ImportantImportant

    Windows Azure Online Backup currently is currently on Preview and does not support production environments.

    • With System Center 2012 SP1, DPM can now backup data from the DPM server to an offsite storage managed by the Windows Azure Online Backup Service.
    • System Center customers can avail of this functionality by signing up for the Windows Azure Online Backup service. Customers will need to download and install the Windows Azure Online Backup agent on the DPM server which will be used to transfer the data between the DPM server(s) and Windows Azure Online Backup service.
    • Up to 120 DPM recovery points can be retained in Windows Azure Online Backup.
    • Support for Windows Server 2008 R2 – Online backup can be enabled on DPM servers running on Windows Server 2008 R2.
    • Support for protecting SQL Server.

 

  • Support for protecting SQL Server 2012 databases that use the AlwaysOn feature.
  • You can use a stand-alone instance of SQL Server 2012 to host the DPM database.
  • Support for protecting file server using Resilient File System (ReFS).
  • Support for protecting SharePoint 2013.
  • Support for protecting Exchange Server 2013.

How to create a custom report in System Center 2012 Data Protection Manager

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GrayAndYellowGearsAs you already know, there are some reports that come out of the box when you install System Center 2012 Data Protection Manager (DPM):

image

However, you still might need a report that includes different information or a different format. Since DPM 2012 relies upon SQL Reporting services you have the opportunity to leverage that information and create as many reports and as complicated reports as you might possibly need.

This article will guide you through creating a very simple report just to show how it is done.

The first thing you will need is to install Report Builder 3: http://www.microsoft.com/en-us/download/details.aspx?id=6116

The installation is very straight forward:

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The default target server url should be your ServerName/ReportServer_MSDPM2012

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If you are not sure about your url, you can check the reporting services configuration manager and get the information from there.

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So let’s open Report Builder and start creating a Custom Report:

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For this example I am going to be using a blank report.

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I am going to insert a table to present the information:

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Since this is the first time I am adding information to this report, I will create a new DataSet and embed it to my report, then use the query designer:

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You can use the prebuilt Data Source that should be located on your server - just click the browse button and select it:

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Verify that the connection is working and click OK.

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For this example I will be using the login credentials of the current user as this user is member of the local administrators group on the DPM server. Alternately you could specify a different account as long as it has the required permissions to create reports.

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You will notice that there are already some Views that you can use. In my example I will create a report that shows the server name and the current version of the installed agent.

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The default fields will show the column name but you are free to change the value to whatever makes sense to you, I will change them to Protected_Server and Agent_Version

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Now it is time to customize the report too include whatever information is needed, so go ahead and just drag and drop whatever you need:

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I will be adding an image to my report as well as the report name, the execution time, page number and report server url:

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Once everything is in place you can hit the run button and take a look of what the report will look like and adjust any detail. When ready, just save the report to the ReportServer_MSDPM2012 url:

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You will now see this report available for execution:

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You can take advantage of the subscription features of SQL Reporting services to automatically create and send the report as needed:

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In this next screen I am showing how to change the data set to present the space used / allocated by modifying the data set and editing the properties to show the information in GB with 2 digit roundup:

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I hope you find this information useful as it allows you to query the actual DB of DPM you can create any report with any information you might possible need.

Jesus Gutierrez | Support Escalation Engineer

Get the latest System Center news onFacebookandTwitter:

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

KB: The Data Protection Manager database grows and the console crashes after installing Update Rollup 3

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eWe just published a new KB article that explains an issue where after installing Update Rollup 3 for System Center 2012 Data Protection Manager you notice that the DPM database grows and eventually the DPM console will crash. This is fixed in SP1 but there’s an alternate workaround here:

KB2809773 - The Data Protection Manager database grows and the console crashes after installing Update Rollup 3 (http://support.microsoft.com/kb/2809773)

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

Get the latest System Center news onFacebookandTwitter:

clip_image001clip_image002

System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

Hotfix: Backups are unsuccessful when you use Windows Azure Online Backup

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KB5When you try to back up data by using Windows Azure Online Backup, is the backup process is unsuccessful? If so this hotfix may be for you.

The Windows Azure Access Control Service (ACS) certificate uses a new certification authority (CA) chain and this can prevent communication between it and the Windows Azure Online Backup Agent. This communication fails because the backup agent cannot verify the server certificate that is presented by the Azure ACS service.

For all the details and a download link for the fix please see the following:

KB2816671 - FIX: Backups are unsuccessful when you use Windows Azure Online Backup (http://support.microsoft.com/kb/2816671)

J.C. Hornbeck| Knowledge Engineer | Management and Security Division

Get the latest System Center news onFacebookandTwitter:

clip_image001clip_image002

System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

How to provide redundancy for End User Recovery (EUR) of Distributed File System (DFS) shared data using DPM

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GrayAndYellowGearsHi, Michael Vargo here, and I wanted to take a minute and talk about how you can provide redundancy for End User Recovery of DFS shared data using Data Protection Manager.

The environment diagram below provides a baseline for an explanation of the options that can be utilized to provide redundancy for End User Recovery (EUR) of Distributed File System (DFS) shared data. Note that Microsoft does not “officially” support EUR redundancy with DPM but it can be achieved.

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The decisions that must be made regarding which redundancy plan you will implement is primarily based on what resources in the environment are most likely to fail. Are you planning for a failure of a DFS server, a DPM server or an entire site?

In the event that a fileserver#1 should fail you will not need to have a separate copy of the DFS data backed up to another DPM server for users to be able continue accessing previous versions of DFS data. The clients accessing the DFS data will be redirected to fileserver#2 and can still access the recoverable data (previous versions) from DPM#1. However, DPM #1 will no longer be backing up the DFS data if fileserver#1 is down. This problem can only be addressed by having redundant DPM servers. If fileserver#1 will only be down for a short period, you may not want to make any changes to DPM and EUR.

If you are planning for a DPM server failure, you can establish redundancy through the use of secondary DPM protection or another DPM server protecting the replica of the DFS data on fileserver#2. Secondary protection is achieved by connecting the protection agent to DPM#1 from DPM#2. You will then be presented with a “Protected Server” option when enumerating data sources under DPM#1 from DPM#2 which allows you to create a redundant copy of the DFS data on DPM#2. You can then choose to “switch disaster protection” should DPM#1 go down. However, the use of a secondary DPM server provides no benefit to DFS protection and EUR. Switching protection does not recreate the required shares on the new primary DPM server or update any Active Directory objects. We will discuss these items in more detail shortly.

The information above is provided to explain why we recommend the use of a second DPM server that has no association with DPM#1 to provide redundancy for DFS backups and EUR. DPM#1 backs up DFS data on fileserver#1 and DPM#2 backs up the replicated DFS data on fileserver#2. This will provide the ability to continue DPM backups of the DFS data and EUR access to the DFS data should fileserver#1, DPM#1 or site#1 become unavailable. DPM#1 and DPM#2 should both be configured to meet your data retention requirements. Optimally we would enable EUR for DPM#1 and DPM#2, but DPM only supports enabling EUR on one DPM server at a time in Active Directory when protecting the same DFS shares from separate DPM Servers. You will need to disable EUR for DPM#1 by deleting the AD objects that get created when enabling EUR in the event we need to implement the disaster recovery plan.

There are two categories of items that get added when enabling EUR. The first is a set of AD objects that get created with the Extension of the AD schema as a result of enabling EUR. The second is a set of shares that get created on the DPM server.

The first AD object that gets created is cn=ms-sharemapconfiguration,cn=system,dc=domain,dc=local object. This gets created as a result of running DPMADSchemaExtension.exe . It is available on the DPM server in the c:\program files\Microsoft DPM\DPM\End User Recovery directory. It is run when enabling end-user recovery from the DPM options on the End-user Recovery tab. We frequently see issues where enabling end-user recovery fails when run from DPM where it fails with a message similar to “The Active Directory could not be configured.” You can also copy DPMADSchemaExtension.exe to a domain controller and run it manually as a user who is a member of both the "Schema Admins" and "Enterprise Admins" security groups.

The additional items will not be created until you successfully synchronize the DPM server with the protected DFS data after the schema extension. After the synchronization job you will see an object created under the cn=ms-sharemapconfiguration container for each DFS name space protected by DPM. It has a name in the format CN=GUID and a class of ms-srvShareMapping. The import information in this object includes the ms-backupSrvShare attribute which points to the DPM server that is protecting the DFS data and the ms-productionSrvShare which indicates the DFS node that is being protected by DPM.

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The second set of items created upon the completion of a synchronization job after the schema is update are shares on the DPM server. These are the shares that users’ access when viewing the “previous versions” tab in the properties of an object on a EUR enabled DFS share. There will be one share for each protected DFS namespace. The screen shot below shows the shares for DFS namespaces Namespace1 and public. They are associated the name space on Sharepoint01 with the location of the replica of the files in the DPM storage pool.

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The AD objects under cn=ms-sharemapconfiguration,cn=system,dc=domain,dc=local will automatically be removed if you uncheck “enable end-user recovery” from the DPM options on the End-user Recovery tab. However, if the DPM server has crashed or is otherwise unavailable you must manually remove these entries. The recommended tool to access and remove these objects is ADSIedit.msc. It will allow you to drill down to the cn=ms-sharemapconfiguration,cn=system,dc=domain,dc=local container and see all of the child objects that represent each of the DFS name spaces. All of the child objects representing the failed DPM#1 server must be removed before you enable EUR on DPM#2.

You can use repadmin.exe to create a query that will list all of the AD objects associated with the DFS name space being protected by a failed DPM server.

repadmin /showattr dc01 ncobj:domain: /filter:"(&(objectclass=ms-srvsharemapping)(ms-productionsrvshare=\\sharepoint01\namespace1))" /subtree

The above command would connect to a DC named dc01 and dump all attributes for all objects with an objectclass of ms-srvsharemapping where the ms-productionsrvshare attribute contains a value of \\sharepoint01\namespace1.

You could limit the output with the /atts:  option to just dump specific values from the object.  For example:

repadmin /showattr dc01 ncobj:domain: /filter:"(&(objectclass=ms-srvsharemapping)(ms-productionsrvshare=\\sharepoint01\namespace1))" /subtree /atts:name > ms-productionshare.txt

Michael Vargo | Senior Support Escalation Engineer | Microsoft CTS Management and Security Division

Get the latest System Center news onFacebookandTwitter:

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/


Update Rollup 2 for System Center 2012 Service Pack 1–DPM updates

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hotfixUpdate Rollup 2 for Microsoft System Center 2012 Service Pack 1 (SP1) is now available and includes the following updates for Data Protection Manager:

Issue 1: An express full backup job in System Center 2012 Service Pack 1 may stop responding on a Hyper-V cluster that has 600 or more virtual machines.
Issue 2: When a System Center 2012 Service Pack 1 item level restore operation is performed on a SharePoint host header-based site collection, the restore operation is unsuccessful.
Issue 3: When you open Data Protection Manager on a computer that is running System Center 2012 Service Pack 1, the Welcome screen does not indicate the correct version of Service Pack 1.
Issue 4: When you perform a disconnected installation of the Data Protection Manager 2012 Service Pack 1 agent, you receive the following error message: Protection agent cannot be installed on a machine where DPM is installed.
Issue 5: When you use Data Protection Manager 2012 Service Pack 1 for tape backup, you receive the following error message: The operation failed because of a protection agent failure. (ID 998 Details: The parameter is incorrect (0x80070057))
Issue 6: Backups of CSV volumes may be unsuccessful with metadata file corruption in Data Protection Manager 2012 Service Pack 1.
Issue 7: The Data Protection Manager console may require more time to open than expected when many client systems are being protected.

You can get all the details and a download link here:

KB2802159 - Description of Update Rollup 2 for System Center 2012 Service Pack 1 (http://support.microsoft.com/kb/2802159)

J.C. Hornbeck | Knowledge Engineer | Microsoft GBS Management and Security Division

Get the latest System Center news on Facebook and Twitter:

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System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

DPM: How to plan for protecting VMs in private cloud deployments?

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Windows 2012 help customers in maximize their ROI of their hardware investments and manage them efficiently. Windows 2012 can support various Hyper-V deployments including Hyper-V over CSV, Hyper-V over Remote SMB and Hyper-V Stand alone. This provides efficient and flexible deployment capability that meets various customer needs.

Windows 2012 Hyper-V cluster can have as many as 64 nodes and deploy 8000 VMs in the cluster. Along with the compute enhancements, Hyper-V can have its storage on CSV cluster or local attached storage or Remote SMB (cluster/standalone).

There are various parameters that need to be considered when architecting the private cloud deployments and its protection. This document discusses various aspects that need to be considered for this and are listed below.

  • DPM – Hyper-V support matrix
  • Storage and colocation
  • Network speeds
  • Backup impact on CSV
  • Parallel backups

DPM – Hyper-V support matrix

DPM has enhanced its data protection capabilities to protect various Hyper-V deployments. Following table provides list of Hyper-V deployment combinations and DPM capability to protect them.

 

image

 

 

image

 

Note that the Certificate Based Authentication (CBA) that is used to protect PS and DPM residing in untrusted domains can only be used in case of primary DPM server. Secondary DPM Server and Primary DPM need to be on trusted domain servers.

 

SC 2012 SP1 – DPM enhanced its “express full” capabilities to all of the above supported deployments. This means that DPM can track all changes that are happening on the VM as they happen and at backup time, DPM reads these changed blocks and sends them across to DPM server.

DPM can protect these large cluster deployments by leveraging the DPM’s scale out feature discussed here and can reduce backup storage savings by excluding pagefile in backup content as discussed here. DPM can now protect 800 VMs with 100GB average VM size, once a day backup and 3% net churning. While this scale is literally 4 times the size that of prior DPM versions can handle, this scale is not sufficient enough to protect large clusters. With the scale out feature, a cluster can be protected by multiple DPM servers. While DPM scale out can protect these large clusters, various scale numbers need to be considered for backup configuration. All of them are discussed in detail here.

Diff Area Limit of 40TB per DPM Server

DPM simplifies the recovery and backup by creating two volumes called replica volume and shadow copy volume for each data source(s) depending on the colocation feature leveraged by the user. Replica volume always carry replica of last snapshot that was backed up. The Shadow copy volumes will carry the differentials between various snapshots. This is done by leveraging Windows VolSnap capabilities. With the VolSnap capability, one can retrieve any Point In Time (PIT) without applying prior PITs. DPM has been tested with 40TB of total shadow copy volume space within the DPM server. Note that DPM’s diff area will be total of each data source size, churning per backup, number of backups per day, number of retention days. For ex., if a DPM server protects 800 VMs, with 100GB average VM size, 3% net churning per day, once a day backup, 14 days retention period, total diff area required for this DPM server is 33.6TB (VM Count * Average VM Size * Net Churn Per Day * retention period).

Replica Volume Limit of 80TB per DPM Server

As discussed above, DPM maintains the Replica Volume that carries replica of last snapshot that was backed up. DPM has been tested with 80TB of total Replica Volume meaning all data sources combined together can be 80TB in total size. In the above example of 800 VMs, with 100GB average VM size, total Replica Volume size would be 80TB.

Windows LDM limits and DPM data source colocation

Windows can have as many as 1000 volumes per server. As mentioned above each data source(s) will need two volumes. Considering the LDM limit of 1000 volumes, DPM has introduced capability of colocation where multiple data sources can be located in one set of replica and shadow copy volume set. So, DPM can be configured to add multiple VMs in one protection group and opt-in for colocation meaning that these VMs will be tried to be allocated in one set of replica and shadow copy volume set. In order to achieve this, each replica volume will be allocated 350GB by default and number of VMs that can fit into this replica volume will be included. So, even when colocation is opted for and VMs might be located in different volumes. For ex., if two VMs are protected one VM is 300 GB and another VM is 100 GB, each VM will have its own replica and shadow copy volume set. The 350GB value is limited to avoid over/under provisioning for storage for replica volumes. This value can be changed by updating the registry entry as shown below.

Key name: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\Collocation\HyperV
Valuename: CollocatedReplicaSize and should be a multiple of 1GB (1073741824 bytes)

DPM Agent Transfer Capabilities

DPM server interacts with the Production Server (PS), Hyper-V node in this case, by installing a DPM agent on the PS. In this case, DPM agent will be installed on Hyper-V machines to protect the VMs. DPM agent is responsible for copying all the backup content to corresponding DPM server. DPM agent has been tested to send data at a speed of 1Gbps. So, when configuring cluster and protecting these VMs across multiple DPM servers, agent transfer should not be accounted for more than 1Gbps across all DPM servers.

Remote SMB deployment and its requirements

In all Hyper-V configurations except Hyper-V over Remote SMB, PS and its storage is on a single box and so DPM agent on the PS can read the data from the storage subsystem and transfer it to DPM server. In case of Hyper-V over Remote SMB Server, DPM agents need to be installed on both Hyper-V server(s) and Remote SMB file server(s). DPM agent on the Hyper-V server need to fetch data by interacting with DPM agent on the Remote SMB server. This means that if there is a 1GB data that need to be transferred from PS (Hyper-V node), PS need 2GB of network bandwidth 1GB to read from Remote SMB and 1GB to send to DPM server. DPM agent’s data transfer limit of 1Gbps should be counted only against the data that is to be sent to DPM server and should exclude network consumption to fetch data from Remote SMB.

Backup Impact on CSV

DPM server triggers a backup job on PS server by interacting with DPM agent on the PS. DPM agent on PS will trigger a snapshot which will in turn trigger app consistent snapshot inside the VM (via Hyper-V VSS writer) and finally creating a snapshot. DPM express full driver (will be installed at DPM agent installation time) will track changes on machine where the storage is present. This means that in case of CSV, DPM express full driver tracks changes on all nodes of the Hyper-V cluster. If the storage comes out of Remote SMB scale out cluster, DPM express full driver on Remote SMB scale out nodes will track the changes.

Whenever a snapshot is taken on a VM, snapshot is triggered on the whole CSV volume. As you may know, snapshot means that the data content at that point in time are preserved till the lifetime of the snapshot. DPM keeps snapshot on the volume on PS till the backup data transfer is complete. Once the backup data transfer is done, DPM removes that snapshot. In order to keep the content alive, any subsequent writes to that snapshot will cause volsnap to read old content, write to a new location and write the new location to the target location. For ex., if block 10 is being written to a volume where there is a live snapshot, VolSnap will read current block 10 and write it to a new location and write new content to the 10th block. This means that as long as the snapshot is active, each write will lead to one read and two writes. This kind of operation is called Copy On Write (COW). Even though the snapshot is taken on a VM, actual snapshot is happening on whole volume. So, all VMs that are residing in that CSV will have the IO penalty due to COW. So, it is advisable to have as less number of CSVs as possible to reduce the impact of backup of this VM on other VMs.  Also, as a VM snapshot will include snapshot across all CSVs that has this VM's VHDs, the less the number of CSVs used for a VM the better in terms of backup performance.

In case of CSV, any one node of the CSV can be owner of the CSV meaning all important operations like file system metadata changes can be done only by this owner node. All other nodes are non-owner node in regards to this CSV. A node can own multiple CSVs and a CSV can be owned by only one node. All non-owner nodes will need to send out any file system metadata changes via network to owner node and owner node will commit the changes to disk. All non-metadata data transfer will be directly written to the disk by any node. If a VM is being backed up by DPM agent on a non-owner node, all backup reads will be driven through the network reads from non-owner node to owner node. So, there will be network consumption for each backup data read in this case. For any VM backup, snapshot and data backup is driven from wherever the VM is actively running. So, to keep the owner/non-owner network traffic low, it is advisable to keep the VM affinity to the node that owns its storage CSV volume. This will reduce over the wire network traffic.

All of the owner node, non-owner node traffic and IO redirection traffic is reduced if the hardware VSS provider deployed on the system.

Parallel Backups

DPM triggers 3 jobs at a time to any node by default. This per node number can be changed by changing the registry key “Microsoft Hyper-V” (which is a DWORD value and set the appropriate value) located at “HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft Data Protection Manager\2.0\Configuration\MaxAllowedParallelBackups”. Also, a node by default configured to do 8 backup jobs at any given time. This means that if there is a 64 node cluster protected by 5 DPM servers, each node can still honor 8 job parallel requests in total that can come from all or some of DPM servers. This value can be changed by following steps discussed @ the end of the blog article located here.

Below table describes the maximum number of jobs that DPM schedules at any given moment.

 

image

 

Hyper-V Replication and DPM protection

Windows 2012 introduced Hyper-V replication (HVR) technology where VMs can be replicated as frequent as 15 minutes so that the VMs can be failed over to remote site in case of disaster.  As the very reason for DR is to provide an offsite failover in case of emergency, DR site is located on an offsite location.  As backup is expected to be located on the same premises, VM protection should be configured on primary VM and not on replica VM.  

 

When planning for protecting VMs over Hyper-V cluster, all of the above parameters need to be considered in detail. Lot of parameters are dependent on the VM size, churning per day, retention period, number of CSVs and number of VMs on the CSVs etc.

New book on System Center Data Protection Manager

Update Rollup 3 for DPM 2012 Service Pack 1 is now available

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download5333UR3 for System Center 2012 Data Protection Manager SP1 has been released and is now available for download. This update rollup contains fixes for the following issues:

Issue 1

When you use a tape library that has many slots, the Microsoft System Center 2012 Data Protection Manager database becomes bloated over time.

Issue 2

When you try to set up library sharing when you use Data Protection Manager SP1 Update Rollup 2 (UR2), you receive the following error message:

Failed to execute RBACRolePermissionOnStoredProcScript.sql on DPMServer\Database

Issue 3

When you run a Windows PowerShell script that retrieves the protection groups, the console crashes.

Issue 4

The VMM Helper Service stops responding, and no virtual machines are backed up. A restart enables the backups to continue.

You can get all the details as well as a download link here:

KB2836751  - Description of Update Rollup 3 for System Center 2012 Service Pack 1 (http://support.microsoft.com/kb/2836751)

J.C. Hornbeck| Knowledge Engineer | Microsoft GBS Management and Security Division

Get the latest System Center news onFacebookandTwitter:

clip_image001clip_image002

System Center All Up: http://blogs.technet.com/b/systemcenter/
System Center – Configuration Manager Support Team blog: http://blogs.technet.com/configurationmgr/
System Center – Data Protection Manager Team blog: http://blogs.technet.com/dpm/
System Center – Orchestrator Support Team blog: http://blogs.technet.com/b/orchestrator/
System Center – Operations Manager Team blog: http://blogs.technet.com/momteam/
System Center – Service Manager Team blog: http://blogs.technet.com/b/servicemanager
System Center – Virtual Machine Manager Team blog: http://blogs.technet.com/scvmm

Windows Intune: http://blogs.technet.com/b/windowsintune/
WSUS Support Team blog: http://blogs.technet.com/sus/
The AD RMS blog: http://blogs.technet.com/b/rmssupp/

App-V Team blog: http://blogs.technet.com/appv/
MED-V Team blog: http://blogs.technet.com/medv/
Server App-V Team blog: http://blogs.technet.com/b/serverappv

The Forefront Endpoint Protection blog : http://blogs.technet.com/b/clientsecurity/
The Forefront Identity Manager blog : http://blogs.msdn.com/b/ms-identity-support/
The Forefront TMG blog: http://blogs.technet.com/b/isablog/
The Forefront UAG blog: http://blogs.technet.com/b/edgeaccessblog/

Important Update on DPM 2012 SP1 Update Rollup 3–Issues and Workarounds

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ImportantThe recently released Update Rollup 3 for System Center 2012 Data Protection Manager Service Pack 1 (DPM 2012 SP1) has 2 issues that impact protected server agent upgrade and the ability to modify protection groups. In light of this discovery we have temporarily suspended availability of the update through Microsoft Update. We are actively working on fixing these issues and we will re-release the update once we have confirmed the issues listed below are addressed. Until UR3 is re-released, we encourage you to determine if you are at risk for hitting these issues by reviewing the issues/workarounds listed below. 

NOTE:  You will only be impacted and you only need to use the workarounds below if your DPM servers have been upgraded to System Center SP1 Update Rollup 3 for DPM (KB2852310.)

How to know if the DPM server has been upgraded to Update Rollup 3

Open the DPM Console and click the About menu option. In the dialog box check to see if the DPM version is "4.1.3415.0."  If that is the version then your DPM server has been upgraded to Update Rollup 3 and you should proceed with the following workarounds.

Issues/Workarounds

Issue 1: Connected Agent Flow Issue

After applying Update Rollup 3 to the DPM server, an upgrade of protected server agents through the DPM UI using the connected agent flow fails (with id:317).  This error does not affect DPM functionality.  Currently there are no fixes available for this issue and no action is required by you at this time. The final fix where the connected agent install will be enabled will be released shortly.

Issue 2:  Modify Protection Group Issue

After applying Update Rollup 3 to the DPM server, the modify protection group flow is broken for some of the protection groups and this will fail with Error Code 1004.  Furthermore, the backup schedules for some of the protection groups also may be affected.  To determine if you are impacted, run the following script to detect if any of your protection groups are affected.  For some data sources, synchronization jobs run as scheduled but recovery points or tape jobs are never run. In these instances, there are no errors flagged or failed jobs indicating the problem. It is possible to manually create recovery points in order to maintain backups. Please note again:  This is only applicable for DPM Servers where Update Rollup 3 was installed

Instructions to run the script

1. Open the SQL Management Studio and connect SQL instance where the DPM database resides 

2. Run the script below in SQL Query Window against the DPM database

SELECT*FROM tbl_SCH_ScheduleDefinition

WHERE IsDeleted =

AND

(

  JobDefinitionId  IN

   (select JobDefinitionId from tbl_JM_JobDefinition where IsDeleted = 1 and ProtectedGroupId isnotnull)

  OR

  JobDefinitionId NOTIN

   (select JobDefinitionId from tbl_JM_JobDefinition)

)

Results

Please call Microsoft Support and open a support incident if:

1) The above script returns rows as this may indicate that some of your protection groups have been affected.

OR

2) If you have performed ModifyPG after installing Update Rollup 3 and you are experiencing error code 1004.

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